Soft Skills Training
Knowledge is power, and Stepwise’s training programs are a versatile tool for empowering and developing leadership in your workforce. Whether you’re an employer, leader or manager, bridging the gap between knowledge and action is the road to success.
Training
Whether you’re running a hospitality business or planning an event, our training programs can stepwisely reconstruct the entire human core of your business. You may simply want to introduce a new way of working to certain functions, or boost performance in key market-facing areas like sales, guest service and employee experience: Stepwise will tailor a solution to your needs.
By offering an integrated service that combines learning in both physical and virtual settings, we are guiding the market to value personalized and dynamic educational content. Our approach helps empower and motivate employees by furthering their knowledge. An empowered workforce, with skills well-adapted to your organization’s needs, will lead your business to the success you have envisioned. Our techniques focus on two independent approaches: Train the People and Train the Trainer.
Train the People is a training that builds the foundations. We provide your employees with a complete theoretical training for all job positions, we build relationships in your teams, cover any possible questions, identify the most important skills… and you are ready for the next step*.
We provide training to every department a hotel may have and to employees of all specialties. In fact, our program can be repeated and modified whenever your business needs it.
The general training categories cover the cornerstones of each company.
- Corporate culture, values and internal organisation
- Diversity & equality policies, labor relations, protection of the company against risks
- Soft skills and customer service, upselling, development of cooperation and teamwork.
So we start from the base and, together, we reach the highest step…:
At Stepwise we have designed a face-to-face training approach exclusively addressed to department managers and executives. The program helps build teams with shared targets and visions and facilitates the transfer of knowledge to employees. Let us wet people’s appetite…
After you complete our Train the People* program, we move into action and Stepwise comes to your premises. We orchestrate in-person training and guide the managers of your departments. We monitor the activities of the company step-by-step and are literally beside the people who will lead your teams, correcting their practices, pointing out their mistakes, noting what they are doing right.
Our goal is to evaluate your needs in real conditions and offer you full autonomy in managing your personnel and in carrying out your company’s daily tasks and activities.
By the time we leave, having left the Stepwise seal, your people will be ready to handle any new challenges and seize every available opportunity.
Soft Skills Training
Knowledge is power, and Stepwise’s training programs are a versatile tool for empowering and developing leadership in your workforce. Whether you’re an employer, leader or manager, bridging the gap between knowledge and action is the road to success.
Training
Whether you’re running a hospitality business or planning an event, our training programs can stepwisely reconstruct the entire human core of your business. You may simply want to introduce a new way of working to certain functions, or boost performance in key market-facing areas like sales, guest service and employee experience: Stepwise will tailor a solution to your needs.
By offering an integrated service that combines learning in both physical and virtual settings, we are guiding the market to value personalized and dynamic educational content. Our approach helps empower and motivate employees by furthering their knowledge. An empowered workforce, with skills well-adapted to your organization’s needs, will lead your business to the success you have envisioned. Our techniques focus on two independent approaches: Train the People and Train the Trainer.
Train the People is a training that builds the foundations. We provide your employees with a complete theoretical training for all job positions, we build relationships in your teams, cover any possible questions, identify the most important skills… and you are ready for the next step*.
We provide training to every department a hotel may have and to employees of all specialties. In fact, our program can be repeated and modified whenever your business needs it.
The general training categories cover the cornerstones of each company.
- Corporate culture, values and internal organisation
- Diversity & equality policies, labor relations, protection of the company against risks
- Soft skills and customer service, upselling, development of cooperation and teamwork.
So we start from the base and, together, we reach the highest step…:
At Stepwise we have designed a face-to-face training approach exclusively addressed to department managers and executives. The program helps build teams with shared targets and visions and facilitates the transfer of knowledge to employees. Let us wet people’s appetite…
After you complete our Train the People* program, we move into action and Stepwise comes to your premises. We orchestrate in-person training and guide the managers of your departments. We monitor the activities of the company step-by-step and are literally beside the people who will lead your teams, correcting their practices, pointing out their mistakes, noting what they are doing right.
Our goal is to evaluate your needs in real conditions and offer you full autonomy in managing your personnel and in carrying out your company’s daily tasks and activities.
By the time we leave, having left the Stepwise seal, your people will be ready to handle any new challenges and seize every available opportunity.
Are you ready for the next step?
Contact us and we’ll walk you through.
Are you ready for the next step?
Contact us and we’ll walk you through.
Certifications
STEPWISE assessors and trainers are certified in the Hogan Assessment Suite and in one-on-one executive coaching by Advanced People Strategies Ltd, as well as in coaching and mentoring regarding personal and corporate development by True-me Breakthrough Coaching Academy.
Certifications
STEPWISE assessors and trainers are certified in the Hogan Assessment Suite and in one-on-one executive coaching by Advanced People Strategies Ltd, as well as in coaching and mentoring regarding personal and corporate development by True-me Breakthrough Coaching Academy.
Certifications
STEPWISE assessors and trainers are certified in the Hogan Assessment Suite and in one-on-one executive coaching by Advanced People Strategies Ltd, as well as in coaching and mentoring regarding personal and corporate development by True-me Breakthrough Coaching Academy.
Certifications
STEPWISE assessors and trainers are certified in the Hogan Assessment Suite and in one-on-one executive coaching by Advanced People Strategies Ltd, as well as in coaching and mentoring regarding personal and corporate development by True-me Breakthrough Coaching Academy.